FAQ
After an order is placed, we take 2-3 days to process and ship your order. Most of our items are made-to-order, so Harmon.e must take time to complete and ship it. The primary shipping method is through USPS, and the flat rate is $9.45. After shipping, packages take 3-7 days to reach the destination. At this time, we have not expanded to overseas shipping but that may change as we grow.
RETURN & EXCHANGE POLICY
If you place an order and change your mind, do not hesitant to contact us via email or directly contact us through instagram. Returning online orders is easy and FREE up to 30 day after the order is placed. Harmon.e is committed to making sure our customers are satisfied, but we understand that sometimes sizing is off or a customer may change their mind. If an item needs to be exchanged on returned this can be done for free up to 30 days after.
Yes! We offer custom sizing but you must reach out to use directly via email, instagram, or through our Contact Us page to request a specific sizing. Our products are typically made to order so if you reach out before or directly after placing an order our customer service team can get back to you and ensure you get what you are requesting.
Hang tight! The Out of Stock label is placed on items that our team does not currently have the capacity to sell. This can be due to not having enough fabric or tools needed to create and process the product. Some items that are out of stock may be made available again on our site or may have a "pre-order" option for when our team gets the tools we need to sell the product again.
Items that are final sale will be removed off our website.